Tag: 3-1-1 City of Fort Wayne Call Center
311 ranks second among top 100 small call centers
The City of Fort Wayne's 311 Call Center has earned 2nd place in a ranking of Top 100 small call centers in the United States and Canada, according to BenchmarkPortal.
City’s 311 Citizen Services Department receives National Award
The City of Fort Wayne's 311 Citizen Services department has received a national award from KANA Software.
Storm passes and 3-1-1 closes for the evening
News release from the City of Fort Wayne:
Storm Passes 311 Closes for the Evening
Drivers need to avoid flooded roadways
Due to low call volume 311...
City on the Move – Closing in on Completion
News release from the City of Fort Wayne:
City on the Move - Closing in on Completion
City Utilities Customer Service Opens at Citizens Square Monday
Minor...
Video from Julie Sanchez news conference
This morning, Mayor Tom Henry held a news conference to announce the promotion of Julie Sanchez to the Director of 3-1-1 Call Center.
httpsv://www.youtube.com/watch?v=WoYpwMZcMxE
News release...
Mayor Henry taps Sanchez to manage 3-1-1
Video to follow later this afternoon.
News release from the City of Fort Wayne:
Mayor Henry Taps Sanchez to Manage 311
New Slot Puts Emphasis on Effectiveness,...
311 returns to normal business hours
Press release from the City of Fort Wayne:
311 Returns to Normal Business Hours
The City of Fort Wayne's 311 Call Center will return to...
Snow Emergency Continues
Press release from the City of Fort Wayne:
Snow Emergency Continues
Mayor Henry Urges Residents to Stay Home
Next Media Briefing Scheduled for 11:00 AM
Snow Emergency...
City prepared for pending blizzard
Press release from the City of Fort Wayne:
City Prepared for Pending Blizzard
Mayor Henry asks Residents to Take Storm Seriously
In anticipation of deteriorating road conditions,...
From the City of Fort Wayne: ‘City prepares for winter blast’
Press release from the City of Fort Wayne:
City Prepares for Winter Blast
Mayor Henry has Team Ready to Go, Asks Residents to Check on Neighbors,...