I&M warns customers of recurring scam

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News release from Indiana Michigan Power:

I&M warns customers of recurring scam

(September 28, 2015) – Indiana Michigan Power customers should beware of scam artists posing as I&M personnel calling customers and threatening to disconnect their electric service.

In this recurring scam, customers are told they are behind on their electric bill and facing immediate disconnection. They are instructed to purchase a debit card, load the card with money, and then call an 800 number and provide the number from the card.

I&M customers who receive such calls should hang up and call our Customer Operations Center at 800-311-4634. Customers who are behind on their bills receive a written notice of a possible disconnection and how to prevent it. I&M will not demand immediate payment over the phone.

This scam has occurred in a number of states served by a number of different utility companies. I&M has received reports of these scams targeting our customers in the past week.

Customers who believe they have been a victim of this or any other scam should contact their local police department.


About Indiana Michigan Power
Indiana Michigan Power (I&M) is headquartered in Fort Wayne, and its 2,450 employees serve more than 589,000 customers. It operates 2,600 MW of coal-fired generation in Indiana, 2,160 MW of nuclear generation in Michigan and 22 MW of hydro generation in both states. The company also provides its customers 450 MW of purchased wind generation and, by the end of 2016, approximately 15 MW of utility-scale solar generation.

About American Electric Power
American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5.3 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 32,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a 40,000-mile network that includes more 765-kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. AEP’s transmission system directly or indirectly serves about 10 percent of the electricity demand in the Eastern Interconnection, the interconnected transmission system that covers 38 eastern and central U.S. states and eastern Canada, and approximately 11 percent of the electricity demand in ERCOT, the transmission system that covers much of Texas. AEP’s utility units operate as AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP’s headquarters are in Columbus, Ohio. IndianaMichiganPower.com


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