News release from Indiana Michigan Power:
Indiana Michigan Power offers power outage text & email alerts
(March 2, 2015) – Indiana Michigan Power, an operating unit of American Electric Power (NYSE: AEP), is excited to announce that customers now have the option to be notified by text message or email when their home or business is affected by a power outage. Customers enrolled in I&M ON THE GO – Mobile Alerts will receive a notification when an outage has been reported in their area and will continue to get immediate updates as I&M crews determine the outage cause and predict when power is expected to be restored.
“We live in an era where information is readily available at our fingertips; information related to the electricity that powers our homes and businesses is no exception. At Indiana Michigan Power, we are committed to being your energy partner. Providing you with a more convenient method of receiving account information is just one way we are raising the bar to provide superior customer service,” said Paul Chodak III, I&M’s president and chief operating officer.
By visiting www.IndianaMichiganPower.com and logging into their account, customers can enroll in power outage alerts and modify their specific notification preferences.