Tag: KANA Software
311 ranks second among top 100 small call centers
The City of Fort Wayne's 311 Call Center has earned 2nd place in a ranking of Top 100 small call centers in the United States and Canada, according to BenchmarkPortal.
City’s 311 Citizen Services Department receives National Award
The City of Fort Wayne's 311 Citizen Services department has received a national award from KANA Software.