Tag: Citizen Services Department
City’s 311 Call Center named among 25 best call centers in the country
The City of Fort Wayne's 311 Call Center has been named a top 25 small call center in the United States and Canada for 2015.
City’s 311 Call Center earns 92% approval rating in customer satisfaction survey
Mayor Tom Henry today announced the City of Fort Wayne's 311 Call Center received a 92% approval rating in its most recent customer satisfaction survey.