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The City of Fort Wayne's 311 Call Center has been named a top 25 small call center in the United States and Canada for 2015.
Mayor Tom Henry today announced the City of Fort Wayne's 311 Call Center received a 92% approval rating in its most recent customer satisfaction survey.
City's 311 Call Center earns top 50 ranking from BenchmarkPortal.
The City of Fort Wayne's 311 Call Center has earned 2nd place in a ranking of Top 100 small call centers in the United States and Canada, according to BenchmarkPortal.