Apparently, there was an equipment failure in the Indiana Fiber Network’s 911 system for cellular calls earlier this evening.
Don’t fret, the equipment has been replaced and everything is back up and running. Â Press release from the City, sent at 5:15 pm:
Cell phone callers to temporarily use different number for 911 emergencies
Landlines unaffected, will update when service is restoredFort Wayne, Ind. – People using cellular phones to reach the City of Fort Wayne or Allen County Communications’ 911 service need to use an alternate number until further notice. Landlines are unaffected by this outage.
For cell phone users only, they should call 427-1222 to reach the City or 449-3000 to reach the County. The problem is expected to be resolved later this evening.
Indigital Telecom identified an equipment failure in the Indiana Fiber Network’s 911 system for cellular calls and is working to resolve the problem.
Media will be updated when service is restored.
Then at 6:45 pm, a second press release was received:
City’s 911 service restored for cell phones
Equipment repaired, landlines unaffected during outage911 emergency service has been restored for cell phone users in the City of Fort Wayne and Allen County.
Earlier today an equipment failure in Indigital Telecom’s Indiana Fiber Network prevented 911 calls from cell phones from going through. The equipment was repaired and service has been restored. Cell phone users needed to use an alternate 7-digit number to reach the City or County’s emergency communications center.
Landlines were unaffected during this outage.