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Tag: 3-1-1 City of Fort Wayne Call Center

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City’s 311 Call Center named among 25 best call centers in the country

The City of Fort Wayne's 311 Call Center has been named a top 25 small call center in the United States and Canada for 2015.
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Mayor Henry to seek re-election

Fort Wayne Mayor Tom Henry today announced he will seek re-election as Mayor of the City of Fort Wayne.
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City’s 311 Call Center earns 92% approval rating in customer satisfaction survey

Mayor Tom Henry today announced the City of Fort Wayne's 311 Call Center received a 92% approval rating in its most recent customer satisfaction survey.

Leaf collection begins Monday

    News release from the City of Fort Wayne: Just Bag It: Growing Trend Up 60% Leaf Collection Begins Monday (October 16, 2014) - Neighborhood leaf collection begins...
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Harsh winter delays start of weed enforcement

Fort Wayne's extreme winter season is pushing back the start of Neighborhood Code Enforcement's weed program.
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City’s 311 Call Center earns top 50 ranking from BenchmarkPortal

City's 311 Call Center earns top 50 ranking from BenchmarkPortal.
Benchmark Portal 2nd place award

311 ranks second among top 100 small call centers

The City of Fort Wayne's 311 Call Center has earned 2nd place in a ranking of Top 100 small call centers in the United States and Canada, according to BenchmarkPortal.
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City’s 311 Citizen Services Department receives National Award

The City of Fort Wayne's 311 Citizen Services department has received a national award from KANA Software.

Storm passes and 3-1-1 closes for the evening

News release from the City of Fort Wayne: Storm Passes 311 Closes for the Evening Drivers need to avoid flooded roadways Due to low call volume 311...

City on the Move – Closing in on Completion

News release from the City of Fort Wayne: City on the Move - Closing in on Completion City Utilities Customer Service Opens at Citizens Square Monday Minor...