{"id":132967,"date":"2023-09-13T08:00:41","date_gmt":"2023-09-13T12:00:41","guid":{"rendered":"https:\/\/aroundfortwayne.com\/news\/?p=132967"},"modified":"2026-09-11T00:49:14","modified_gmt":"2026-09-11T04:49:14","slug":"parkview-health-recognized-with-nrc-health-excellence-in-patient-experience-award","status":"publish","type":"post","link":"https:\/\/aroundfortwayne.com\/news\/2023\/09\/13\/parkview-health-recognized-with-nrc-health-excellence-in-patient-experience-award\/","title":{"rendered":"Parkview Health recognized with NRC Health Excellence in Patient Experience Award"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/uploads\/2020\/03\/Parkview_Health_new_banner.jpg\" alt=\"Parkview Health COVID-19\" width=\"395\" height=\"159\" class=\"aligncenter size-full wp-image-77518\" srcset=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/uploads\/2020\/03\/Parkview_Health_new_banner.jpg 395w, https:\/\/aroundfortwayne.com\/news\/wp-content\/uploads\/2020\/03\/Parkview_Health_new_banner-300x121.jpg 300w\" sizes=\"auto, (max-width: 395px) 100vw, 395px\" \/><\/p>\n<p>Parkview Health has been honored by NRC Health with the 2023 Excellence in Patient Experience Award.<\/p>\n<p><!--more--><\/p>\n<p>Parkview Health news release:<\/p>\n<blockquote><p><strong>Parkview Health recognized with NRC Health Excellence in Patient Experience Award<\/strong><\/p>\n<p>Fort Wayne, Indiana (September 14, 2023) \u2013 Parkview Health has been honored by NRC Health with the 2023 Excellence in Patient Experience Award, recognizing the top-performing hospitals and health systems in the nation for their excellence in delivering outstanding patient experiences across the continuum of care.<\/p>\n<p>Parkview Health was selected for its first-place ranking among medium-sized hospital networks. Recipients join an elite group of winners that have demonstrated an exceptional commitment to improving the care experience, earning top satisfaction ratings from patients and their families. Winners are annually selected based on receipt of exceptional, real-time patient feedback using Net Promoter Scores (NPS). NPS is a standardized index that measures customer satisfaction and loyalty.<\/p>\n<p>\u201cThe excellence Parkview Health has demonstrated to better understand patient needs and inspire an exceptional experience embodies NRC Health\u2019s mission to bring Human Understanding\u00ae to healthcare,\u201d said Helen Hardy, Chief Growth Officer at NRC Health. \u201cThis accomplishment requires the effort of an entire team. Congratulations to Parkview for this achievement!\u201d<\/p>\n<p>The Excellence in Patient Experience Award is given to a hospital system or individual facility based on size. Parkview Health won this year\u2019s medium health system award, given to one provider with five to 24 hospitals measuring across the continuum of care. The award is based on scores for the \u201cWould Recommend Facility\u201d question in patient surveys during the time period of April 1, 2022, through March 31, 2023.<\/p>\n<p>\u201cAt Parkview, our true north is to provide excellent care, every day, to every person who walks through our doors \u2013 both physically and virtually \u2013 whether it\u2019s for an annual physical or a major surgical procedure,\u201d said Dena Jacquay, chief administrative officer, Parkview Health. \u201cThis award is a direct result of the feedback from our patients about their Parkview experience, so being recognized by NRC Health is a testament to our co-workers\u2019 dedication and focus on excellence.\u201d<\/p>\n<p>Surveys are an important tool for Parkview\u2019s Patience Experience team, which utilizes that feedback to recognize services lines that are providing an exceptional experience for their patients, uncover challenges, or make improvements.<\/p>\n<p>\u201cThere\u2019s no better way to improve than hearing directly from our patients about what they liked or what they didn\u2019t like about their experience with Parkview,\u201d said Tanya Hammon, director, Patient Experience. \u201cThat feedback allows us to continually review our practices and make adjustments as needed, all in hope of ensuring that patients get high-quality care and a world-class experience every time.\u201d<\/p>\n<p>Parkview contracts with NRC Health as a third-party vendor to distribute, collect, aggregate and analyze responses from post-visit questionnaires completed with patients via email, text or phone. Patients provide ratings for different aspects of their recent visit and also have the opportunity to add comments about their experience. In 2022, more than 270,000 patients answered a survey after their visit. A few examples are provided below.<\/p>\n<p>\u201cThe nursing staff and everyone at Parkview was absolutely, excellent. And the nurse that took care of me, Angel, was exceptional, she did a great job keeping my spirits up and explaining things. Kudos to the nursing staff and particularly Angel,\u201d wrote one patient who had an outpatient surgery.<\/p>\n<p>\u201cThe CMA Tracy was awesome! I really appreciated how she interacted with my child. She was able to get a smile out of him,\u201d said a parent at the Liberty Mills walk-in clinic.<\/p>\n<p>\u201cI am beyond grateful and thankful with the care and service I received while I was in the hospital. THANK YOU FOR SAVING MY LIFE!\u201d said a Parkview Randallia Hospital patient.<\/p><\/blockquote>\n<p><a href=\"https:\/\/aroundfortwayne.com\/news\/tag\/nrc-health\/\">Read about other NRC Health awards to Parkview Health<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3>Related Images:<\/h3><div class=\"ngg-related-gallery\">\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/aerialviewcore36in.jpg\"\n\t\t\ttitle=\"Aerial View rendering of the Parkview Regional Medical Center, under construction. Rendering courtesy of Parkview Health.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"4669\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/aerialviewcore36in.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_aerialviewcore36in.jpg\" data-title=\"Aerial View rendering\" data-description=\"Aerial View rendering of the Parkview Regional Medical Center, under construction. Rendering courtesy of Parkview Health.\">\n\t\t\t<img title=\"Aerial View rendering\"\n\t\t\t\talt=\"Aerial View rendering\"\n\t\t\t\tdata-image-id=\"4669\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_aerialviewcore36in.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/prmcrendering.jpg\"\n\t\t\ttitle=\"Rendering of the Parkview Regional Medical Center, under construction. Rendering courtesy of Parkview Health.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"4670\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/prmcrendering.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_prmcrendering.jpg\" data-title=\"Parkview Regional Medical Center rendering\" data-description=\"Rendering of the Parkview Regional Medical Center, under construction. Rendering courtesy of Parkview Health.\">\n\t\t\t<img title=\"Parkview Regional Medical Center rendering\"\n\t\t\t\talt=\"Parkview Regional Medical Center rendering\"\n\t\t\t\tdata-image-id=\"4670\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_prmcrendering.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131117.jpg\"\n\t\t\ttitle=\"Share the Road billboard.  Photo taken May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5330\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131117.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131117.jpg\" data-title=\"2010\/05\/13: Share the Road billboard\" data-description=\"Share the Road billboard.  Photo taken May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Share the Road billboard\"\n\t\t\t\talt=\"2010\/05\/13: Share the Road billboard\"\n\t\t\t\tdata-image-id=\"5330\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131117.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131126.jpg\"\n\t\t\ttitle=\"Lisa Hollister, program manager, Parkview Trauma Center speaks at the Share the Road press conference on May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5331\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131126.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131126.jpg\" data-title=\"2010\/05\/13: Lisa Hollister\" data-description=\"Lisa Hollister, program manager, Parkview Trauma Center speaks at the Share the Road press conference on May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Lisa Hollister\"\n\t\t\t\talt=\"2010\/05\/13: Lisa Hollister\"\n\t\t\t\tdata-image-id=\"5331\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131126.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131131.jpg\"\n\t\t\ttitle=\"Mayor Tom Henry at the Share the Road press conference.  Photo taken May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5332\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131131.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131131.jpg\" data-title=\"2010\/05\/13: Mayor Tom Henry\" data-description=\"Mayor Tom Henry at the Share the Road press conference.  Photo taken May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Mayor Tom Henry\"\n\t\t\t\talt=\"2010\/05\/13: Mayor Tom Henry\"\n\t\t\t\tdata-image-id=\"5332\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131131.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131135.jpg\"\n\t\t\ttitle=\"Mayor Tom Henry at the Share the Road press conference.  Photo taken May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5333\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131135.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131135.jpg\" data-title=\"2010\/05\/13: Mayor Tom Henry\" data-description=\"Mayor Tom Henry at the Share the Road press conference.  Photo taken May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Mayor Tom Henry\"\n\t\t\t\talt=\"2010\/05\/13: Mayor Tom Henry\"\n\t\t\t\tdata-image-id=\"5333\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131135.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131139.jpg\"\n\t\t\ttitle=\"Wayne Township Trustee Rick Stevenson at the Share the Road press conference. Photo taken May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5334\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131139.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131139.jpg\" data-title=\"2010\/05\/13: Wayne Township Trustee Rick Stevenson\" data-description=\"Wayne Township Trustee Rick Stevenson at the Share the Road press conference. Photo taken May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Wayne Township Trustee Rick Stevenson\"\n\t\t\t\talt=\"2010\/05\/13: Wayne Township Trustee Rick Stevenson\"\n\t\t\t\tdata-image-id=\"5334\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131139.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131146.jpg\"\n\t\t\ttitle=\"Mayor Tom Henry at the Share the Road press conference.  Photo taken May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5335\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131146.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131146.jpg\" data-title=\"2010\/05\/13: Mayor Tom Henry\" data-description=\"Mayor Tom Henry at the Share the Road press conference.  Photo taken May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Mayor Tom Henry\"\n\t\t\t\talt=\"2010\/05\/13: Mayor Tom Henry\"\n\t\t\t\tdata-image-id=\"5335\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131146.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131149.jpg\"\n\t\t\ttitle=\"Share the Road press conference on May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5336\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131149.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131149.jpg\" data-title=\"2010\/05\/13: Share the Road press conference\" data-description=\"Share the Road press conference on May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Share the Road press conference\"\n\t\t\t\talt=\"2010\/05\/13: Share the Road press conference\"\n\t\t\t\tdata-image-id=\"5336\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131149.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131152.jpg\"\n\t\t\ttitle=\"Lori Keys, Executive Director of the Aboite New Trails, speaks at the Share the Road press conference on May 13, 2010.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5337\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/131152.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131152.jpg\" data-title=\"2010\/05\/13: Lori Keys\" data-description=\"Lori Keys, Executive Director of the Aboite New Trails, speaks at the Share the Road press conference on May 13, 2010.\">\n\t\t\t<img title=\"2010\/05\/13: Lori Keys\"\n\t\t\t\talt=\"2010\/05\/13: Lori Keys\"\n\t\t\t\tdata-image-id=\"5337\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/cityoffw\/thumbs\/thumbs_131152.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/mike_packnett.jpg\"\n\t\t\ttitle=\"Mike Packnett, Parkview Health CEO. Courtesy photo.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"5493\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/mike_packnett.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_mike_packnett.jpg\" data-title=\"Mike Packnett\" data-description=\"Mike Packnett, Parkview Health CEO. Courtesy photo.\">\n\t\t\t<img title=\"Mike Packnett\"\n\t\t\t\talt=\"Mike Packnett\"\n\t\t\t\tdata-image-id=\"5493\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_mike_packnett.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/cancer_care_awards.jpg\"\n\t\t\ttitle=\"Parkview\u2019s Comprehensive Cancer Center third-annual Cancer Care Awards which honor the dedication, determination, innovation, sacrifices, and courage of those whose efforts improve the quality of life for people who have cancer. From left to right: Kristi Johnston, Debbie A. Johnston Foundation; Rae Gonterman, RN, MSN, NE-BC, senior vice president, Parkview Health Cancer Service Line; and Beth Goldsmith.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"6182\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/cancer_care_awards.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_cancer_care_awards.jpg\" data-title=\"Parkview Cancer Care Awards\" data-description=\"Parkview\u2019s Comprehensive Cancer Center third-annual Cancer Care Awards which honor the dedication, determination, innovation, sacrifices, and courage of those whose efforts improve the quality of life for people who have cancer. From left to right: Kristi Johnston, Debbie A. Johnston Foundation; Rae Gonterman, RN, MSN, NE-BC, senior vice president, Parkview Health Cancer Service Line; and Beth Goldsmith.\">\n\t\t\t<img title=\"Parkview Cancer Care Awards\"\n\t\t\t\talt=\"Parkview Cancer Care Awards\"\n\t\t\t\tdata-image-id=\"6182\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_cancer_care_awards.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/mirro_center.jpg\"\n\t\t\ttitle=\"The Mirro Family Research and Education Center which will be built on the Parkview Regional Medical Center campus. Courtesy image.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"6469\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/mirro_center.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_mirro_center.jpg\" data-title=\"The Mirro Family Research and Education Center\" data-description=\"The Mirro Family Research and Education Center which will be built on the Parkview Regional Medical Center campus. Courtesy image.\">\n\t\t\t<img title=\"The Mirro Family Research and Education Center\"\n\t\t\t\talt=\"The Mirro Family Research and Education Center\"\n\t\t\t\tdata-image-id=\"6469\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_mirro_center.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/067a9918_resized.jpg\"\n\t\t\ttitle=\"The newly remodeled Parkview Hospital Randallia main entrance. Courtesy photo.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"8321\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/067a9918_resized.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_067a9918_resized.jpg\" data-title=\"Parkview Hospital Randallia main entrance\" data-description=\"The newly remodeled Parkview Hospital Randallia main entrance. Courtesy photo.\">\n\t\t\t<img title=\"Parkview Hospital Randallia main entrance\"\n\t\t\t\talt=\"Parkview Hospital Randallia main entrance\"\n\t\t\t\tdata-image-id=\"8321\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_067a9918_resized.jpg\"\/>\n\t\t<\/a>\n\t\t\t<a href=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/067a9918_resized.jpg\"\n\t\t\ttitle=\"Renovations at Parkview Randallia, photo courtesy of Parkview Health.\"\n\t\t\tclass='thickbox' rel='ecad2b98702f027295515651cef0ba4e' data-image-id=\"8578\" data-src=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/067a9918_resized.jpg\" data-thumbnail=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_067a9918_resized.jpg\" data-title=\"Renovations at Parkview Randallia\" data-description=\"Renovations at Parkview Randallia, photo courtesy of Parkview Health.\">\n\t\t\t<img title=\"Renovations at Parkview Randallia\"\n\t\t\t\talt=\"Renovations at Parkview Randallia\"\n\t\t\t\tdata-image-id=\"8578\"\n\t\t\t\tsrc=\"https:\/\/aroundfortwayne.com\/news\/wp-content\/gallery\/parkview\/thumbs\/thumbs_067a9918_resized.jpg\"\/>\n\t\t<\/a>\n\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Parkview Health has been honored by NRC Health with the 2023 Excellence in Patient Experience Award.<\/p>\n","protected":false},"author":1,"featured_media":126974,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[22225],"tags":[23,40499,30331,30341,45042,610,17971,30334,45043,3870,30335],"class_list":["post-132967","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-parkview-health","tag-fort-wayne-indiana","tag-healthcare","tag-nrc-health","tag-nrc-health-excellence-in-patient-experience-award","tag-parkview-health","tag-parkview-health-chief-administrative-officer-dena-jacquay","tag-parkview-health-director-patient-experience-tanya-hammon","tag-parkview-health-liberty-mills-walk-in-clinic","tag-parkview-hospital-randallia","tag-parkview-patience-experience-team"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Parkview Health recognized with NRC Health Excellence in Patient Experience Award - AroundFortWayne<\/title>\n<meta name=\"description\" content=\"Parkview Health has been honored by NRC Health with the 2023 Excellence in Patient Experience Award.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aroundfortwayne.com\/news\/2023\/09\/13\/parkview-health-recognized-with-nrc-health-excellence-in-patient-experience-award\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Parkview Health recognized with NRC Health Excellence in Patient Experience Award - AroundFortWayne\" \/>\n<meta property=\"og:description\" content=\"Parkview Health has been honored by NRC Health with the 2023 Excellence in Patient Experience Award.\" \/>\n<meta property=\"og:url\" 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