News release from Visit Fort Wayne:
Visit Fort Wayne To Lead Frontline Employee Training Seminar During National Tourism Week
(May 7, 2013) – As part of National Travel and Tourism Week, Visit Fort Wayne is conducting a Frontline Employee Training Seminar on May 9 at Parkview Field. The seminar is for Fort Wayne’s frontline employees to help them learn to better interact with the over four million visitors our community hosts annually.
Frontline employees include those who serve our visitors directly – at hotels, restaurants, museums and attractions.
The two-hour, free seminar will be led by Megan Flohr, Director of Information Services at Visit Fort Wayne, and Jeff Hoffman, Owner of the Jefferson Pointe Chick-fil-A.
Since 2010, over 150 hospitality professionals have attended Visit Fort Wayne’s tourism seminars and found that it has helped them better understand the impact that our frontline hospitality professionals have on our visitors, and the impact that it can have on your business.
Visitors to Fort Wayne spend more than $466 million in the local economy each year, which helps sustain and create 7,000 jobs and generate over $13.5 million in local tax revenue.
About Visit Fort Wayne
Visit Fort Wayne is the official convention and visitors bureau for Fort Wayne and Allen County, Indiana. It is the not-for-profit organization whose purpose is to expand Fort Wayne’s economy by attracting convention and leisure visitors. Each year, millions of dollars from visitor spending generate increased commerce, sustained jobs and enhancement of our city’s image.
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